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Shipping policy
At Maysaa Fragrances, we strive to ensure that your orders are delivered to you as quickly and efficiently as possible. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.
1. Order Processing
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order has been shipped.
- In case of high order volumes, processing times may be extended.
2. Shipping Rates & Delivery Times
We offer the following shipping options based on your location:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (Domestic) | 3-7 business days | [Insert Cost] |
| Expedited Shipping (Domestic) | 2-4 business days | [Insert Cost] |
| International Shipping | 7-21 business days | [Insert Cost] |
- Delivery times may vary depending on your location and external factors such as customs delays or weather conditions.
- Expedited shipping is available at an additional cost.
3. International Shipping
- We offer worldwide shipping to most countries.
- International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
- Customs processing times vary and may cause delays beyond our estimated delivery timeframe.
4. Tracking Your Order
- Once your order has been shipped, you will receive an email with tracking information.
- Please allow 24-48 hours for tracking details to be updated.
5. Lost, Stolen, or Delayed Packages
- We are not responsible for lost, stolen, or delayed packages due to carrier issues.
- If your package is marked as delivered but you have not received it, please check with your local carrier or neighbour's before contacting us.
- If a package is lost in transit, please contact us at [Your Support Email], and we will assist you in filing a claim with the shipping provider.
6. Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Some products may have shipping restrictions due to local laws and regulations.
7. Order Changes & Cancellations
- Orders can be cancelled within 24 hours of purchase. Once an order has been shipped, it cannot be cancelled or modified.